Can't mute one AirPods when on lost mode

Can't mute one airpods when on lost mode


[Re-Titled by Moderator]

Posted on May 5, 2019 8:13 AM

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Question marked as Top-ranking reply

Posted on May 6, 2019 6:32 AM

Hello and welcome to Apple Support Communities, MA1209!


I understand you're trying to locate one of your AirPods, but the sound keeps playing on the one you currently have with you. I'd be happy to provide information to help you out.


Make sure you're following the steps outlined here: If your AirPods are lost

"Play a sound

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them from iCloud.com or the Find My iPhone app. Your AirPods play a sound that gets gradually louder for two minutes, or until you tell them to stop.

  1. Go to Actions > Play Sound.
  2. If your AirPods are separated, choose Mute Left or Mute Right to find one at a time.
  3. When you find your AirPods, tap or click Stop Playing.

Make sure that you remove the AirPods from your ears before you play a sound."


Thank you for using Apple Support Communities.

Have a great day!

1 reply
Question marked as Top-ranking reply

May 6, 2019 6:32 AM in response to MA1209

Hello and welcome to Apple Support Communities, MA1209!


I understand you're trying to locate one of your AirPods, but the sound keeps playing on the one you currently have with you. I'd be happy to provide information to help you out.


Make sure you're following the steps outlined here: If your AirPods are lost

"Play a sound

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them from iCloud.com or the Find My iPhone app. Your AirPods play a sound that gets gradually louder for two minutes, or until you tell them to stop.

  1. Go to Actions > Play Sound.
  2. If your AirPods are separated, choose Mute Left or Mute Right to find one at a time.
  3. When you find your AirPods, tap or click Stop Playing.

Make sure that you remove the AirPods from your ears before you play a sound."


Thank you for using Apple Support Communities.

Have a great day!

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Can't mute one AirPods when on lost mode

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