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Apple Music was wrote off money two times instead one.

Hello, dear Apple Community!

I have such a problem. I have Student Subscription on Apple Music it cost $2.49(about 67 UAH - my national currency Ukrainian Hryvna) per month.

But I do not understand why Apple wrote off this $2.49 3th of May and after one day 4th of May I had minus on my credit card in amount of $5(about 133 UAH in Ukrainian Hryvna).

Dear Apple, I love your company too much. And please help me to solve it. I need to have one my Student Subscription and pay $2.49 every month without extra subscriptions.

Thank you for helping me!

Regards, Ievgenii Lysenko.


PS Screenshots:

iPhone 7 Plus, iOS 12

Posted on May 5, 2019 10:06 AM

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Posted on May 5, 2019 7:35 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


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Apple Music was wrote off money two times instead one.

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