You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music was wrote off money two times instead one.

Hello, dear Apple Community!

I have such a problem. I have Student Subscription on Apple Music it cost $2.49(about 67 UAH - my national currency Ukrainian Hryvna) per month.

But I do not understand why Apple wrote off this $2.49 3th of May and after one day 4th of May I had minus on my credit card in amount of $5(about 133 UAH in Ukrainian Hryvna).

Dear Apple, I love your company too much. And please help me to solve it. I need to have one my Student Subscription and pay $2.49 every month without extra subscriptions.

Thank you for helping me!

Regards, Ievgenii Lysenko.


PS Screenshots:

iPhone 7 Plus, iOS 12

Posted on May 5, 2019 10:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2019 7:35 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


1 reply

Apple Music was wrote off money two times instead one.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.