airdrop is greyed out again; ios 12.2
i have already tried the following:
1) check content restrictions and airdrop is enabled
2) turn airplane mode on and off
3) restart phone twice
4) turn on/off wifi and bluetooth
any other suggestions?
iPhone 7, iOS 12
Hello Akying,
Thanks for the post in Apple Support Communities. I understand you're seeing a greyed out AirDrop icon.
You've tried some great troubleshooting so far. Try swiping up to bring up the Control Center and then press and hold on the network settings card in the top left of your Control Center. Then, tap the AirDrop icon; if it's set to "Receiving Off" here, it's normal that the icon will be greyed out. Try selecting a different option to see if this helps! Use AirDrop on your iPhone, iPad, or iPod touch
Cheers!
Thanks but already tried that; when it’s grayed our in control Center you cannot rap the icon; airdrop is also missing from my settings/general
Hi Akying,
We appreciate the reply. To clarify, you tapped Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps to verify that AirDrop is on, correct? Use AirDrop on your iPhone, iPad, or iPod touch
Try tapping Settings > General > Reset > Reset Network Settings. This will clear out all saved Wi-Fi networks/passwords, and VPN/APN configurations. Once you've done this, rejoin your Wi-Fi network and test to see if AirDrop is now accessible.
Cheers.
airdrop greyed out on iphone - already allowed app in content restrictions
