Hi,
My mother had her iCloud account locked. She cannot open the instructions to unlock because she is using iCloud email for her account and she had forgotten her security question answers.
How can she access her iCloud again?
Thanks
She may not be able to.
With Apple's Secondary Authentication, with security questions, there is no account recovery possible.
Has she called Apple? They may have other options.
https://support.apple.com/contact
She may not be able to.
With Apple's Secondary Authentication, with security questions, there is no account recovery possible.
Has she called Apple? They may have other options.
https://support.apple.com/contact
How to access iCould when iCloud email is locked and have forgotten security question answers?
