Received an email about locking my Apple ID

Dear ***

We noticed some recent activity on your account that we want you to be aware of.

We're committed to keeping your account secure, so we routinely look into account activity that seems unusual.

We detected unusual activity from your Apple ID and we found that some of the activity from your account are violating terms and conditions of your aggrement with us.

This details :

Country : TOGO

IP Adress : 619.520.109.477

Date : May 7, 2019, 4:38 am

Browser : Safari

For this case we close access on your device until this issue is resolved.

Not sure what this means and I don’t want to click the link to “resolve the issue” if this is fake.

Can anyone give me in site into what this is? If this is really happening?

Thank you

iPhone 7, iOS 12

Posted on May 6, 2019 3:23 PM

Top-ranking reply

Eric Root

Level 10

685,209 points

Posted on May 6, 2019 4:18 PM

Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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Received an email about locking my Apple ID

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