Has my Apple ID been compromised? Received an email Below.

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Level 1

4 points

Has my Apple ID been compromised? Received an email Below.

S͏͏͏͏o͏͏͏͏m͏͏͏͏e͏͏͏͏o͏͏͏͏n͏͏͏͏e͏͏͏͏ t͏͏͏͏r͏͏͏͏i͏͏͏͏e͏͏͏͏d͏͏͏͏ t͏͏͏͏o͏͏͏͏ a͏͏͏͏c͏͏͏͏c͏͏͏͏e͏͏͏͏s͏͏͏͏s͏͏͏͏ y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ A͏͏͏͏c͏͏͏͏c͏͏͏͏o͏͏͏͏u͏͏͏͏n͏͏͏͏t͏͏͏͏ f͏͏͏͏r͏͏͏͏o͏͏͏͏m͏͏͏͏ a͏͏͏͏ d͏͏͏͏i͏͏͏͏f͏͏͏͏f͏͏͏͏e͏͏͏͏r͏͏͏͏e͏͏͏͏n͏͏͏͏t͏͏͏͏ I͏͏͏͏P͏͏͏͏ a͏͏͏͏d͏͏͏͏d͏͏͏͏r͏͏͏͏e͏͏͏͏s͏͏͏͏s͏͏͏͏. V͏͏͏͏e͏͏͏͏r͏͏͏͏i͏͏͏͏f͏͏͏͏y͏͏͏͏ y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ i͏͏͏͏d͏͏͏͏e͏͏͏͏n͏͏͏͏t͏͏͏͏i͏͏͏͏t͏͏͏͏y͏͏͏͏ t͏͏͏͏o͏͏͏͏d͏͏͏͏a͏͏͏͏y͏͏͏͏. O͏͏͏͏t͏͏͏͏h͏͏͏͏e͏͏͏͏r͏͏͏͏w͏͏͏͏i͏͏͏͏s͏͏͏͏e͏͏͏͏, y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ a͏͏͏͏c͏͏͏͏c͏͏͏͏o͏͏͏͏u͏͏͏͏n͏͏͏͏t͏͏͏͏ w͏͏͏͏i͏͏͏͏l͏͏͏͏l͏͏͏͏ b͏͏͏͏e͏͏͏͏ d͏͏͏͏e͏͏͏͏a͏͏͏͏c͏͏͏͏t͏͏͏͏i͏͏͏͏v͏͏͏͏a͏͏͏͏t͏͏͏͏e͏͏͏͏d͏͏͏͏ d͏͏͏͏u͏͏͏͏e͏͏͏͏ t͏͏͏͏o͏͏͏͏ c͏͏͏͏o͏͏͏͏n͏͏͏͏c͏͏͏͏e͏͏͏͏r͏͏͏͏n͏͏͏͏s͏͏͏͏ a͏͏͏͏b͏͏͏͏o͏͏͏͏u͏͏͏͏t͏͏͏͏ t͏͏͏͏h͏͏͏͏e͏͏͏͏ s͏͏͏͏e͏͏͏͏c͏͏͏͏u͏͏͏͏r͏͏͏͏i͏͏͏͏t͏͏͏͏y͏͏͏͏ a͏͏͏͏n͏͏͏͏d͏͏͏͏ i͏͏͏͏n͏͏͏͏t͏͏͏͏e͏͏͏͏g͏͏͏͏r͏͏͏͏i͏͏͏͏t͏͏͏͏y͏͏͏͏ o͏͏͏͏f͏͏͏͏ t͏͏͏͏h͏͏͏͏e͏͏͏͏ A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ c͏͏͏͏o͏͏͏͏m͏͏͏͏m͏͏͏͏u͏͏͏͏n͏͏͏͏i͏͏͏͏t͏͏͏͏y͏͏͏͏.

T͏͏͏͏o͏͏͏͏ u͏͏͏͏n͏͏͏͏l͏͏͏͏o͏͏͏͏c͏͏͏͏k͏͏͏͏ y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ I͏͏͏͏D͏͏͏͏, y͏͏͏͏o͏͏͏͏u͏͏͏͏ m͏͏͏͏u͏͏͏͏s͏͏͏͏t͏͏͏͏ C͏͏͏͏o͏͏͏͏n͏͏͏͏f͏͏͏͏i͏͏͏͏r͏͏͏͏m͏͏͏͏ Y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ I͏͏͏͏d͏͏͏͏e͏͏͏͏n͏͏͏͏t͏͏͏͏i͏͏͏͏t͏͏͏͏y͏͏͏͏.

W͏͏͏͏h͏͏͏͏y͏͏͏͏ y͏͏͏͏o͏͏͏͏u͏͏͏͏ r͏͏͏͏e͏͏͏͏c͏͏͏͏e͏͏͏͏i͏͏͏͏v͏͏͏͏e͏͏͏͏d͏͏͏͏ t͏͏͏͏h͏͏͏͏i͏͏͏͏s͏͏͏͏ e͏͏͏͏m͏͏͏͏a͏͏͏͏i͏͏͏͏l͏͏͏͏.

A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ s͏͏͏͏h͏͏͏͏o͏͏͏͏u͏͏͏͏l͏͏͏͏d͏͏͏͏ b͏͏͏͏e͏͏͏͏ v͏͏͏͏e͏͏͏͏r͏͏͏͏i͏͏͏͏f͏͏͏͏i͏͏͏͏e͏͏͏͏d͏͏͏͏ w͏͏͏͏h͏͏͏͏e͏͏͏͏n͏͏͏͏ a͏͏͏͏c͏͏͏͏c͏͏͏͏e͏͏͏͏s͏͏͏͏s͏͏͏͏i͏͏͏͏n͏͏͏͏g͏͏͏͏ u͏͏͏͏n͏͏͏͏r͏͏͏͏e͏͏͏͏c͏͏͏͏o͏͏͏͏g͏͏͏͏n͏͏͏͏i͏͏͏͏z͏͏͏͏e͏͏͏͏d͏͏͏͏ d͏͏͏͏e͏͏͏͏v͏͏͏͏i͏͏͏͏c͏͏͏͏e͏͏͏͏s͏͏͏͏. Y͏͏͏͏o͏͏͏͏u͏͏͏͏r͏͏͏͏ A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ I͏͏͏͏D͏͏͏͏ c͏͏͏͏a͏͏͏͏n͏͏͏͏n͏͏͏͏o͏͏͏͏t͏͏͏͏ b͏͏͏͏e͏͏͏͏ u͏͏͏͏s͏͏͏͏e͏͏͏͏d͏͏͏͏ u͏͏͏͏n͏͏͏͏t͏͏͏͏i͏͏͏͏l͏͏͏͏ i͏͏͏͏t͏͏͏͏ h͏͏͏͏a͏͏͏͏s͏͏͏͏ b͏͏͏͏e͏͏͏͏e͏͏͏͏n͏͏͏͏ v͏͏͏͏e͏͏͏͏r͏͏͏͏i͏͏͏͏f͏͏͏͏i͏͏͏͏e͏͏͏͏d͏͏͏͏.

S͏͏͏͏i͏͏͏͏n͏͏͏͏c͏͏͏͏e͏͏͏͏r͏͏͏͏e͏͏͏͏l͏͏͏͏y͏͏͏͏,

A͏͏͏͏p͏͏͏͏p͏͏͏͏l͏͏͏͏e͏͏͏͏ S͏͏͏͏u͏͏͏͏p͏͏͏͏p͏͏͏͏o͏͏͏͏r͏͏͏͏t͏͏͏͏

[Link edited by Moderator as following the procedures at the site may lead to damage to the user’s device]

Posted on Dec 23, 2021 3:40 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,849 points

Dec 23, 2021 6:38 AM in response to Lynda M N

Phishing attempt.

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:

Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679

Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759

Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw

If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.

Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

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Answer 2

Limnos

Level 10

418,849 points

Dec 23, 2021 6:38 AM in response to Limnos

Here's more, some of which is not in Apple's documents and will therefore be unlikely to get official approval. However, it probably has more specifics to actually aid in identifying bogus messages. I'll post it separately since it is not part of Apple's official guidelines.

- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address. "Apple email related to your Apple ID account always comes from appleid@id.apple.com." - https://support.apple.com/HT201356

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database. If you are unsure, contact Apple using a link from the Apple.com web site, not one in an email.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. March 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is a response to a request from you to have them call you.

* Exception: https://discussions.apple.com/message/33701414#message33701414

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Has my Apple ID been compromised? Received an email Below.

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