iCloud account problems, please help!

Hi! I cannot get into my iCloud account.

For some certain reason, my account is locked.

I forgot my iCloud password, the answers to the security questions and I cannot login to the email to receive a mail to unlock my account.

Can someone please help me.

Thank you very much!


iPad Air, iOS 12

Posted on May 7, 2019 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2019 3:32 AM

Go to https://getsupport.apple.com. Click 'Apple ID', then Forgot Apple ID password'.


For the security questions, go to https://getsupport.apple.com . Click 'See all products and services', then 'Apple ID', then 'Forgot Security Questions'.


If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html and select 'Account Security' from the first pop-up menu.


3 replies
Question marked as Top-ranking reply

May 7, 2019 3:32 AM in response to 12Anna43

Go to https://getsupport.apple.com. Click 'Apple ID', then Forgot Apple ID password'.


For the security questions, go to https://getsupport.apple.com . Click 'See all products and services', then 'Apple ID', then 'Forgot Security Questions'.


If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html and select 'Account Security' from the first pop-up menu.


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iCloud account problems, please help!

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