Bluetooth on MacBook Pro can't discover any devices nor be discovered, but can still use AirDrop

Question

Bluetooth on MacBook Pro can't discover any devices nor be discovered, but can still use AirDrop

I have a MacBook Pro (13", purchased in 2013), running 10.14.4 Mojave. When I open Bluetooth from System Preferences on my Mac, I can't find any devices. On my iPhone, I cannot detect my Mac on the list of Bluetooth devices in the vicinity. However, I can still send files back and forth between the two via AirDrop.

I've tried deleting com.apple.Bluetooth.plist and rebooting, multiple times, to no avail. I've also tried resetting the Mac's Bluetooth module.

Currently, a mysterious "e4-e4-ab-6e-0f-80" item appears under the list of devices in the Mac's Bluetooth menu - it's not possible to connect to it.

Please help!!

MacBook Pro 13", macOS 10.14

Posted on May 7, 2019 4:11 AM

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Answer 1

Rudegar

Level 10

180,264 points

May 7, 2019 5:28 AM in response to Shattered Jade

to connect a bluetooth speaker to a device it has not been connected to before require

the speaker does not have a current active connection with another device its already been paired with
the speaker is placed into pairing / discovery mode so ramdon neigbords and prankters dont pair and play pranks

other then that one could attempt to reset pram Reset NVRAM or PRAM on your Mac - Apple Support

or reset smc How to reset the System Management Controller (SMC) on your Mac - Apple Support

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Answer 2

Rudegar

Level 10

180,264 points

May 7, 2019 4:24 AM in response to Shattered Jade

one don't pair iphones and macs using bluetooth , airdrop is wifi, and working as bluetooth modem does not require pairing in the bluetooth menu

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Answer 3

May 7, 2019 4:29 AM in response to Shattered Jade

To clarify: I'm trying to connect my MacBook to my newly purchased Bluetooth speaker. I know for a fact it's not an issue with the speaker because I can connect to it with my other devices.

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Answer 4

May 7, 2019 4:30 AM in response to Rudegar

To clarify - I'm trying to connect my MacBook to my newly purchased Bluetooth speaker but can't do it.

It's not an issue with the speaker because I can connect to it with other devices.

Thanks

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Answer 5

Rudegar

Level 10

180,264 points

May 7, 2019 5:29 AM in response to Shattered Jade

dp

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Bluetooth on MacBook Pro can't discover any devices nor be discovered, but can still use AirDrop

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