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Level 1

4 points

iCloud payment

I received an email saying I needed to enter new payment method. My account had fraudulent activity on it from iTunes so I had to cancel and reorder my bank card. It will take 7-10 business days to get a new card. I would like to wait for my new card to update my payment information and request that there is no downgrade in my storage or loss of my storage.

thanks.

iPhone 8, iOS 12

Posted on May 7, 2019 5:43 AM

Top-ranking reply

Niel

Level 10

731,765 points

Posted on May 7, 2019 6:24 AM

Use an iTunes Store gift card to cover the gap. If you can't do this, click here and ask the iTunes Store staff for assistance.

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iCloud payment

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