The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I received an email saying I needed to enter new payment method. My account had fraudulent activity on it from iTunes so I had to cancel and reorder my bank card. It will take 7-10 business days to get a new card. I would like to wait for my new card to update my payment information and request that there is no downgrade in my storage or loss of my storage.
thanks.
iPhone 8, iOS 12
Use an iTunes Store gift card to cover the gap. If you can't do this, click here and ask the iTunes Store staff for assistance.
(170938)
iCloud payment
