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Airport Extreme does not work connected to an unmanaged switch

Airport Extreme (AE) WAN plugged into apartment house cable network via RJ45

No modem

Computer connected to AE LAN port with cable into iMAC RJ45 port (OS Mojave)

Ethernet connection works

AE Wifi works (No modem that I know of. How can this be?)


I want to use an unmanaged switch (D-Link DGS-105 five port gigabit switch)

Connect switch to the house WAN

AE connected to switch port 1

Ethernet cable connected to switch port 2

Ethernet works

Wifi does not work. Wifi network freaks out with internally assigned IP and says I'm not connected to the internet despite the fact of the ethernet working.


I would really like to understand this. My objective is to use Wifi for Apple TV/Music and Ethernet for private stuff.


I have another setup in my vacation shack (older Mac/High Sierra) that uses an ASUS modem/wifi router connected to an Optical cable switch. Ethernet is connect to a second port on the switch. Both the ethernet and wifi work fine.


Do I need to buy a modem/router and replace the Airport Extreme to get my first setup to work? Besides getting the setup to work, I'd really appreciate being tutored on what's happening with the first setup.



iMac Line (2012 and Later)

Posted on May 7, 2019 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2019 10:01 AM

AE Wifi works (No modem that I know of. How can this be?)


The AirPort Extreme is connected to another "main" modem/router that you cannot see because it is located back at the office, likely in the equipment room or cabinet. The AirPort receives its Internet connection information from the "main" router.


As long as the AirPort Extreme has an Internet connection.....it does......it is capable of providing a WiFi network to which other devices can connect. The "main" router assigns an IP address to each Ethernet or WiFi device that connects and the AirPort Extreme......which is configured to operate in Bridge Mode......simply passes that information through to connected devices.


Wifi does not work.


Did you power off the AirPort Extreme, leave it off for a few minutes, then power it back up?


If yes, the "main" router has likely been programmed to only allow a few devices to connect to the Ethernet port in each apartment or office. This is a very common way of preserving bandwidth and not letting one user "hog" the Internet connection.


If that is the case, then you can try to set up the AirPort Extreme as a router.......not a bridge like it is now.....and let the AirPort Extreme act as a router to assign IP addresses to devices on your network. This way, the AirPort Extreme will only require one connection from the "main" router and it will it turn assign different IP addresses to each of your connected devices.


If you decide to try this, you will need to connect the AirPort Extreme directly to the Ethernet wall port. If the AirPort Extreme does not have enough Ethernet ports for your needs, you can connect the Ethernet switch to one of the LAN ports on the AirPort Extreme.


There are both plusses and minuses for this type of setup. The advantage will be that the AirPort Extreme can assign IP addresses for up to 50 WiFi devices and 100+ Ethernet devices. Because the NAT firewall be enabled on the AirPort Extreme, you will have an additional layer of security on your network.


The downside is that type of setup will result in a Double NAT message. Double NAT simply means that there are two routers on the network instead of the normal one. This can sometimes result in connection slow downs and browsing issues. For example, you might be able to access some Internet sites but not others.


On a simple network, Double NAT does not usually cause problems, but there are no guarantees. AirPort Utility on your Mac will display the Double NAT status message, but there is a way to tell the utility to "ignore" the issue if all seems to be OK, so the AirPort will display a green light instead of blinking amber.


I use this type of setup when I am traveling with an AirPort router and the hotel has an Ethernet port in the room. This way, I can set up my own "private" network in the room, so other devices on the hotel network will not be able to see my devices and vice versa.


We can tell you how try the the Double NAT setup if you want, post back if you need more details.


Do I need to buy a modem/router and replace the Airport Extreme to get my first setup to work?


At the present time, you don't need a modem at all, since the Internet connection is being handled by the "main" router at the facility, which is likely a modem/router or gateway type of device that combines the functions of a separate modem and router in one package. Since you don't need another modem, you could add another router only .....not a modem/router.....instead of the AirPort, but you will still have the Double NAT issue to deal with.


If the Double NAT setup will not work for you, then your only option will likely be to contact an Internet Service Provider (ISP) to set up your own service in your apartment or office. Then, you will need a modem to connect to the AirPort Extreme. Or, if the ISP requires you to use their modem/router or gateway, then you really won't need the AirPort Extreme at all.





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6 replies
Question marked as Top-ranking reply

May 7, 2019 10:01 AM in response to Rawegg

AE Wifi works (No modem that I know of. How can this be?)


The AirPort Extreme is connected to another "main" modem/router that you cannot see because it is located back at the office, likely in the equipment room or cabinet. The AirPort receives its Internet connection information from the "main" router.


As long as the AirPort Extreme has an Internet connection.....it does......it is capable of providing a WiFi network to which other devices can connect. The "main" router assigns an IP address to each Ethernet or WiFi device that connects and the AirPort Extreme......which is configured to operate in Bridge Mode......simply passes that information through to connected devices.


Wifi does not work.


Did you power off the AirPort Extreme, leave it off for a few minutes, then power it back up?


If yes, the "main" router has likely been programmed to only allow a few devices to connect to the Ethernet port in each apartment or office. This is a very common way of preserving bandwidth and not letting one user "hog" the Internet connection.


If that is the case, then you can try to set up the AirPort Extreme as a router.......not a bridge like it is now.....and let the AirPort Extreme act as a router to assign IP addresses to devices on your network. This way, the AirPort Extreme will only require one connection from the "main" router and it will it turn assign different IP addresses to each of your connected devices.


If you decide to try this, you will need to connect the AirPort Extreme directly to the Ethernet wall port. If the AirPort Extreme does not have enough Ethernet ports for your needs, you can connect the Ethernet switch to one of the LAN ports on the AirPort Extreme.


There are both plusses and minuses for this type of setup. The advantage will be that the AirPort Extreme can assign IP addresses for up to 50 WiFi devices and 100+ Ethernet devices. Because the NAT firewall be enabled on the AirPort Extreme, you will have an additional layer of security on your network.


The downside is that type of setup will result in a Double NAT message. Double NAT simply means that there are two routers on the network instead of the normal one. This can sometimes result in connection slow downs and browsing issues. For example, you might be able to access some Internet sites but not others.


On a simple network, Double NAT does not usually cause problems, but there are no guarantees. AirPort Utility on your Mac will display the Double NAT status message, but there is a way to tell the utility to "ignore" the issue if all seems to be OK, so the AirPort will display a green light instead of blinking amber.


I use this type of setup when I am traveling with an AirPort router and the hotel has an Ethernet port in the room. This way, I can set up my own "private" network in the room, so other devices on the hotel network will not be able to see my devices and vice versa.


We can tell you how try the the Double NAT setup if you want, post back if you need more details.


Do I need to buy a modem/router and replace the Airport Extreme to get my first setup to work?


At the present time, you don't need a modem at all, since the Internet connection is being handled by the "main" router at the facility, which is likely a modem/router or gateway type of device that combines the functions of a separate modem and router in one package. Since you don't need another modem, you could add another router only .....not a modem/router.....instead of the AirPort, but you will still have the Double NAT issue to deal with.


If the Double NAT setup will not work for you, then your only option will likely be to contact an Internet Service Provider (ISP) to set up your own service in your apartment or office. Then, you will need a modem to connect to the AirPort Extreme. Or, if the ISP requires you to use their modem/router or gateway, then you really won't need the AirPort Extreme at all.





May 7, 2019 2:47 PM in response to Rawegg

Just one comment to add to Bob's reply.


Sometimes building type ethernet connections to the Internet will pass out addresses in the 10.x.x.x range which might disagree with the Airport.. you will do better in that case moving it to 192.168.1.1

Very rarely it could even be an issue with the guest IP which is 172.16.x.x


We really need a screenshot from your airport utility showing the setup as that will help us to find the problem.

May 7, 2019 10:20 PM in response to LaPastenague

Thanks Bob for the tutorial...that's service above and beyond. I've gone belly up, and submitted to the sacred apple. I'm using the Airport Extreme as a router with no switch. I'm relying on VPN to thwart potential house trolls.


And thanks to you LaPastenague. You're correct. The mystery modem has given me a 10.x.x.x IP, but the AE is feeling tolerant today.


A shipwrecked character on a desert island with scruffy beard and ragged clothes wails into the thunderous sky, "Why me, God? Why me?"


The heavens open.


White haired head pensively peers down at the guy, scratches his chin and says, "Dunno. There's just something about you that ****** me off." (Credit to ancient Playboy issue.)


Sigh.

May 8, 2019 3:16 AM in response to Rawegg

The mystery modem has given me a 10.x.x.x IP, but the AE is feeling tolerant today.


A simple modem would not assign a 10.x.x.x IP address, but a modem/router or gateway would. If you have the AirPort set up as a DHCP and NAT router now, and you have not changed any of the IP address range settings on the AirPort, then it is assigning IP addresses to devices on your network that all look like 10.0.1.x.


Technically, you would be OK as long as the modem/router or gateway is not assigning the same 10.0.1.x IP addresses, but I agree with LaPastenague that it would probably be better practice to use the 192.168.x.x range on your private network.


Good to see that you are using a VPN.





Airport Extreme does not work connected to an unmanaged switch

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