How do I get a refund from iTunes
Yesterday I saw unfamiliar charges on my statement and I already check my purchase history that no purchased items that I have done, so I want to know how do I get refund from iTunes.
Thanks in advance
Chen Nana
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If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.
Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges"
Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund
Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions
If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription:
iTunes Store - Contact Us - Apple Support - Use this form for assistance with account and billing, code redemption, or purchase questions