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how return money for purhase

Today some programme take my money, I want to return it

iPhone 7, iOS 11

Posted on May 8, 2019 4:41 AM

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Question marked as Best reply

Posted on May 8, 2019 4:46 AM

If this a subscription you shouold cancel it: please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

1 reply
Question marked as Best reply

May 8, 2019 4:46 AM in response to Fromnargizawithlove

If this a subscription you shouold cancel it: please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

how return money for purhase

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