My iMac power OS is 10.13.6 and last night I had a power cut and this morning there’s no internet but in network status says Connected and Ethernet is currently active, plus my iPad is working over the internet.
Any advice please Ta.
Open System Preferences and select the Network tab. Click on your Ethernet connect in the left window pane (I assume WiFi but if you are connected with Ethernet cable select that one). Look in the right side of the window. You'll see your computer's IP address and in gray text should see at least one IP address next to DNS server. There are two possible explanations for not getting online: Your IP address looks like 169.xx.xx.xx because it isn't getting a valid address from the router or you have no DNS addresses.
If you are seeing what looks like a valid IP address (compare it to the one your iPad is getting) but you have no valid DNS IPs click on advanced, click on the DNS tab along the top and manually enter 8.8.8.8 and 8.8.4.4 - these are Google's public DNS server addresses. I used them for years because my service provider had glacier slow DNS servers.
If however you are seeing an invalid IP address my usual first tactic is to select the service in the left window pane and click the minus button. Then I'd click on the plus button to select a new service. Click on Apply and try connecting again.
Open System Preferences and select the Network tab. Click on your Ethernet connect in the left window pane (I assume WiFi but if you are connected with Ethernet cable select that one). Look in the right side of the window. You'll see your computer's IP address and in gray text should see at least one IP address next to DNS server. There are two possible explanations for not getting online: Your IP address looks like 169.xx.xx.xx because it isn't getting a valid address from the router or you have no DNS addresses.
If you are seeing what looks like a valid IP address (compare it to the one your iPad is getting) but you have no valid DNS IPs click on advanced, click on the DNS tab along the top and manually enter 8.8.8.8 and 8.8.4.4 - these are Google's public DNS server addresses. I used them for years because my service provider had glacier slow DNS servers.
If however you are seeing an invalid IP address my usual first tactic is to select the service in the left window pane and click the minus button. Then I'd click on the plus button to select a new service. Click on Apply and try connecting again.
Is the iPad WiFi only or WiFi and cellular? If the latter your iPad may be online over the cellular, not WiFi.
Assuming your router really is connected to the Internet, if you haven't tried it, shutting the computer down and then starting it up again may force the computer to request a new IP address.
Leave them but if you can drag the Google IPs to the top if that isn’t where they are
Hi dwb
the ipad is wifi only and I have restarted the iMac plus restarted in safe mode and the same results. I think there is something wrong with the network settings.
any ideas what to try?
Ta
Hi dwb
that worked perfectly by entering the 8s and 4s thanks. Can I or should I get rid of the old DNS numbers?
no internet on power iMac after power cut.
