Screen keeps turning black a lot!

My XR phone (bought last November), the screen keep turning black a lot lately. And sometime I can't make or receive call until restart the phone. Any idea what's wrong with the phone?

iPhone XR, 12

Posted on May 8, 2019 9:13 AM

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Posted on May 8, 2019 9:22 AM

Sounds like a hardware problem. Make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple. You can also install the Apple Support app from the App Store. It's got an option to make a genius bar appointment.

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Screen keeps turning black a lot!

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