Can’t find airdropped mp4 file on iPhone

Question

颯月 Author

Level 1

4 points

Can’t find airdropped mp4 file on iPhone

(Sorry for my English but it's not my main language)

yesterday, I sent a mp4 file (5gb) via Airdrop from MacBook to my iPhone.

Usually when the sharing ends, a menu appears on iPhone, where I can choose which app to open It.

but yesterday, the menu did not appear.

I checked the storage on settings>iPhone storage, and from 58gb/64gb it increased to 63gb/64gb.

I checked everywhere in my iPhone but nothing. I can’t find it.

So the questions is... where is the file?

can someone help me?

Thanks

iPhone 8, iOS 12

Posted on May 8, 2019 3:31 PM

Reply

Answer 1

Joseph_S.

Community Specialist

May 9, 2019 8:58 AM in response to 颯月

Hello 颯月,

Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to find a file you transferred from your Mac to your iPhone using AirDrop. When I tested this, the file was sent to the Photos app, so please check in the Photos app and other steps from this Apple resource. If you need any further assistance, please contact Apple for further help.

Get help with missing photos

Contact Apple Support

Cheers!

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Can’t find airdropped mp4 file on iPhone

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