My phone won’t let me record a greeting for voicemail

Try setting up your voicemail the "old fashioned way" using the keypad. Then try accessing visual voicemail.

https://www.verizonwireless.com/support/voice-mail-faqs/

1. Enter *VM (*86).
2. Tap the Call button.
3. Follow the setup tutorial, which will walk you through selecting a password and recording both a voice signature and greeting for your voice mailbox.
4. 
   
5. Note: If you hear your own or a system greeting, you've already set up your voicemail. Tap the # button to interrupt the greeting and follow the prompts to enter your password and retrieve your messages

~Lyssa

Voicemail is a carrier feature so it is up to Verizon to help.

Did you buy the phone from Verizon?

~Lyssa

Awesome! I remember having a similar issue with AT&T years ago and it took me a while to remember how to set up my voicemail.

~Lyssa