Updating payment
I am unable to update my payment information. I can’t delete the old card nor add a new one. It wants my security code for my old card first, of which I don’t have. That card was destroyed.
iPhone 7, iOS 12
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am unable to update my payment information. I can’t delete the old card nor add a new one. It wants my security code for my old card first, of which I don’t have. That card was destroyed.
iPhone 7, iOS 12
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Updating payment