iCloud

I was sent a email saying that apple couldn’t charge my card for my storage and I just added a new card how do I get them to charge it again

iPhone XS Max, iOS 12

Posted on May 9, 2019 12:52 PM

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I have an Apple ID Card on file on my cell here too buy 50!GB a month .. I got a receipt sent too my email yesterday where it took it off my card .. Right now It’s telling me too buy more ? My storage is full ? I don’t need anymore? I have an Apple ID Card I bought only too buy 50 GB a month for 99 cents a month .. it’ was 15 dollars.. I have 12 dollars on there still! I got a receipt Yesterday For buying 99 cent a month ICloud storage ! Now my cell is telling me too free up my storage it’s full too buy more GB ?? I don’t need no more ?? Why is this Happening? I only got a iTunes Apple Card the blue one which has been used by you guys 3 times so why is my cell asking me too buy More ? Like it’s telling me I have 32 no I have 50 ??
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1 reply

Limnos

Level 10

427,157 points

May 9, 2019 6:21 PM in response to Meza_jennifer

See your purchase history in the App Store or iTunes Store [iOS, computer, or web]

http://support.apple.com/HT204088

If you don't see a way there, contact Apple: https://www.apple.com/emea/support/itunes/contact.html

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