Flights Climbed Apple Watch 4

I would suggest you reset your Watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2 and your iphone is running ios 12.2. Finally unpairing your Watch and repair it. When unpairing use your first backup to restore. If still issues do from new setup. If this fails as it is new Watch still under warranty call your local Apple store and get them to examine it. As it should work as expected and it’s not.

My AW4 is doing this also and it’s driving me crazy!! I’m now concerned the steps, movement calories are all off. I’ve tried all these steps to and no luck. I also have the latest SW and reset my watch.

My AW4 has the same problem, I’ve tried everything, I’ve also contacted and sent it to Apple support, but nothing works. It counts like 10 times the real flights I do in a day and all exercises and movements stats are consequently wrong. I start to do not wear my watch anymore because it is useless :(

JMO, I’ve just spent the last 3+ weeks working with Apple support on this issue. They escalated my case to a dedicated “senior advisor” who asked me if I’d be willing to install a profile to help share logs from the watch and also log track my actual flights to help them replicate the issue. So I did all of that, uploaded them to Apple and the advisor told me the engineers actually asked for my watch so they could really dig into this. So I will say; they know there is a weird issue and they are working on it. I would suggest you contact Apple and open a case and let them walk you through the annoying steps of unpairing, calibrating, reinstalling SW, and then maybe help provide them the data so they can solve it faster.

After i really analyzed the data, I did tell them it’s not just flights that’s just what I noticed first and clearly moves, exercise minutes etc. are also affected.

I can say on my replacement watch, the issue no longer exists.

Good luck, i know it’s super frustrating!!

Thank you ricki for the message. I’ve already contacted the support. I did all the tests, I installed the profile and then I sent the watch to the Apple Support. The received it and after 45 minutes they sent it back to me (I got an email when they received it at the Support Center and another one after 45 min when they sent it back to me!). The support just wrote in an email that they couldn’t solve the problems. Now I’ve written again to the support asking what to do now or eventually for a replacement watch. As you told it’s very frustrating and I’ve first opened the case with support 3 months ago!! :(

Oh wow. I’m sorry. I guess the only thing I can suggest is keep being pesky. They KNOW there is an issue! Perhaps if you open a new case and get a new senior advisor, they might be able to take a different course of action. It was a pain to send the logs and keep track of every flight and the exact time. And if the engineers hadn’t requested my watch, I’m sure I might still be capturing and sending them files and dealing with. I was about to give up too. My watch was showing 100+ flights when I actually only did like 5-6.

I also bought the watch right when it was released (curious if yours was one of the first AW4s too?).

I’ve maybe gone up 4 flights of stairs today and it’s showing 70+ flights.

I would suggest you call your local Apple Store and make an appointment for them to look at it. As the Watch is still under warranty and should work as expected and clearly doesn’t

As you watch is still under warranty take it back to the Apple Store. And ask for a replacement.

I bought it on January!