Flights not working at all Flights climbed
My Apple Watch 3 stopped counting stairs about a week or two ago I’ve tried everything and phones apple and they couldn’t figure it out
Apple Watch Series 3, watchOS 7
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FWIW one user said he talked to some Apple Watch engineers and they suggested:
- locking the water (swipe up and hit the water drop),
- washing the watch with alcohol or soap/water,
- flush the water out per the instructions - pull on crown.
It worked! Voila! Miscounting flights of stairs problem fixed.
How to use Water Lock and eject water from your Apple Watch - Apple Support
Also, see the replies to:
Apple Watch counting too many flights - Apple Community
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support