Downloading apps

Hi, areej17,

Not sure why you’re seeing the message you’re seeing or if it’s related to your Apple ID payment details or not.

Wonder if this Apple Support page will help: https://support.apple.com/en-us/HT207165

Or, perhaps, this one on changing your payment method: https://support.apple.com/en-us/HT201266

Hope this helps!

Then you need to go into your apple Id and see what’s wrong to fix it

https://appleid.apple.com/