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Level 1

4 points

Downloading apps

Apple store. Whenever I download an app it say payment not complete

iPad Pro, iOS 12

Posted on May 10, 2019 6:28 AM

Top-ranking reply

Level 2

379 points

Posted on May 10, 2019 7:37 PM

Hi, areej17,

Not sure why you’re seeing the message you’re seeing or if it’s related to your Apple ID payment details or not.

Wonder if this Apple Support page will help: https://support.apple.com/en-us/HT207165

Or, perhaps, this one on changing your payment method: https://support.apple.com/en-us/HT201266

Hope this helps!

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