Payment for “smule” fake email??
I received an email from shop@apple.com claiming for a payment I didnt do, an app “smule”, is it fake??
iPhone 8, iOS 12
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I received an email from shop@apple.com claiming for a payment I didnt do, an app “smule”, is it fake??
iPhone 8, iOS 12
If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support
Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support
Payment for “smule” fake email??