Account disabled

My account got disabled and i know the username and password for the account but i cant access the email linked to the account because i used an icloud email address.

Posted on May 10, 2019 1:51 PM

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1 reply

May 10, 2019 2:37 PM in response to Shakar22

If this is in the iTunes/App Store, see the 3rd link.


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

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Account disabled

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