Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR went black

My iPhone XR (only a couple of months old) just went black. It was on about 20% battery and then it just died out of nowhere. It's been on the charger for over an hour, but nothing! I tried to press and hold the volume down + power button, nothing. I tried pressing volume up, volume down, and then the power button for like a minute. Nothing. If I connect it to my computer (macbook) iTunes can't find it. Any ideas what I can do that doesn't require bringing it in?


Thanks, and have a great weekend everyone!

Hannah

iPhone XR, iOS 12

Posted on May 11, 2019 3:31 AM

Reply
Question marked as Best reply
1 reply

iPhone XR went black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.