why cant I download free apps?
why cant i download free apps? always sent to payment verification even when when the app is free. i have signed out and back in and that does not help
[Re-Titled by Moderator]
iPhone XR, iOS 12
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Try setting your payment to none, or ask Apple why this is happening. It seems to happen to some people but not others (I have never had to enter a payment method in 4 years and I download free apps and only free ones).
Create or use your Apple ID without a payment method - https://support.apple.com/HT204034 - "When you use your Apple ID to sign in to the iTunes Store, App Store, or iBooks Store for the first time, you're asked to enter a payment method so that you can purchase items from the store. Follow these steps if you don't want to associate a payment method with your account." - more information: https://discussions.apple.com/message/33067311#message33067311
If you still have problems:
Tunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html