Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

I can’t download any apps because I deleted the payment option but I don’t understand why I need a payment options for free apps and it just keeps saying verification required every time I try to download any apps.

Posted on Feb 17, 2020 10:18 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2020 9:13 AM

Unless you see None as a payment option, you need to provide a payment option to use your account regardless of whether you are trying to download free apps. That's how the system works.


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Feb 18, 2020 9:13 AM in response to Mlp6534

Unless you see None as a payment option, you need to provide a payment option to use your account regardless of whether you are trying to download free apps. That's how the system works.


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.