You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID setup doesn't work.

I just purchased a brand new iPhone Xr today, and when I try to setup Face ID it doesn't let me. As soon as I click "setup face id" it says "Face id not available. Try setting up face id later." I've tried everything on google (turning my phone off and back on, updating the phone, etc.)

iPhone XR, iOS 12

Posted on May 11, 2019 10:03 PM

Reply
Question marked as Top-ranking reply
1 reply

Face ID setup doesn't work.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.