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My macbook pro is stuck in OS Yosemite and whenever I update to El Capitan or higher it says it can't and when I click learn more nothing happens. I read my model supports up to High Sierra and there's enough storage space and yet it continues to not allow me to go past Yosemite. PLEASE HELP.
MacBook Pro
There is information in this link; and additional link(s) to go and get an El Capitan installer
that takes your Mac to the download server; where it can get last OS X 10.11.6 El Capitan.
• How to upgrade to OS X El Capitan (10.11.6) - Apple Support
https://support.apple.com/en-us/HT206886
The above page will suggest you try & get the latest macOS, that may not work on your
older Mac build version; a separate link for 10.11.6 in App store, in blue text, to download.
".. use this App Store link: Get El Capitan .." and this will open up your Mac App store page
~ for just this version Mac OS X 10.11.6 installer. My Mac runs this adequately; & downloaded
the next newest supported installer for later use, I see its in 'my purchases' to consider later.
(Mine can also run the High Sierra 10.13.x system ~ but may be marginal with Mojave 10.14.)
Sometimes those who have issue with an installer not working, once downloaded, can try
and get working after running Safe mode (& restart.) That can fix issues to help it function.
You may need to check the system resources are adequate (unused HDD capacity, etc) &
enough RAM, etc; perhaps get and try Etrecheck for the report, to post in ASC discussion.
There is a pro version you'd not need to buy, the free one works fine; download directly.
There is information in this link; and additional link(s) to go and get an El Capitan installer
that takes your Mac to the download server; where it can get last OS X 10.11.6 El Capitan.
• How to upgrade to OS X El Capitan (10.11.6) - Apple Support
https://support.apple.com/en-us/HT206886
The above page will suggest you try & get the latest macOS, that may not work on your
older Mac build version; a separate link for 10.11.6 in App store, in blue text, to download.
".. use this App Store link: Get El Capitan .." and this will open up your Mac App store page
~ for just this version Mac OS X 10.11.6 installer. My Mac runs this adequately; & downloaded
the next newest supported installer for later use, I see its in 'my purchases' to consider later.
(Mine can also run the High Sierra 10.13.x system ~ but may be marginal with Mojave 10.14.)
Sometimes those who have issue with an installer not working, once downloaded, can try
and get working after running Safe mode (& restart.) That can fix issues to help it function.
You may need to check the system resources are adequate (unused HDD capacity, etc) &
enough RAM, etc; perhaps get and try Etrecheck for the report, to post in ASC discussion.
There is a pro version you'd not need to buy, the free one works fine; download directly.
Okay - you definitely should be able to run High Sierra.
Has your Mac's hard drive ever been replaced? An old hard drive can cause issues, so that's something to keep in mind.
Have you read through this article: https://support.apple.com/en-us/HT208969
If you have, at which point do you get stuck?
~Lyssa
So I did EtreCheck and it said the main issue is an "Old Operating System" which will no longer receive security updates...
Would this effect the situation?
What does the "About this Mac" pane show about your Mac and its current operating system?
For example, the MacBook Air I have here says
macOS High Sierra, MacBook Air (13-inch, Mid 2011).
~Lyssa
Hi!
It says:
OS X Yosemite
verion 10.10.5
MacBook Pro (13-inch, Late 2011)
MacBook Pro won't update
