Secure notice your account has been temporarily disabled
I have received an email telling me my Apple account has been locked and I want to know if this is
genuine.
iPad Air, iOS 12
I have received an email telling me my Apple account has been locked and I want to know if this is
genuine.
iPad Air, iOS 12
Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.
Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.
It's not.
Apple will not email you about something like this. If there was an issue you'd not have been able to log into the forum. It's junk. Ignore it.
I have received an email saying my Apple account has been temporarily disable
I have received an email telling me my Apple account has been temporarily disabled
See Terence's reply, it's a phishing email
Why aren’t you replying to my question above?
You've had replies, have you tried reading them ?
why has my account disabled?
If your account is disabled, how did you sign into the Support Communities?
Secure notice your account has been temporarily disabled