iphone profiles blank page

I find profiles in Settings-general and when i open it , its blank . I restored my iphone as new ,after as soon as i install an app like telegram or whatsapp i get this option with a blank page. If i go back and forth the profiles tab is missing. I know this question has been asked here many times but none of the answers gave any solutions. Is this a bug on Ios ?

iPhone 7 Plus, iOS 12

Posted on May 13, 2019 8:31 AM

Reply
4 replies

May 27, 2019 1:32 AM in response to lashedpig

no need to worry. This is a bug as formatting the phone brand new doesn’t show this option when more than 2 apps are installed this option comes back. You can also force see this option even in full restored phone,no installed apps by closing settings a couple of times and opening. If you are worried you can use apple configurator tool on mac to see installed profiles most probably blank. Neither apple care nor any forum members were able to point the issue.

May 25, 2019 10:51 AM in response to Dav689

My profiles menu is blank, also. I have the IPhone XR, and it’s been a problem since I bought phone brand new. Software updates don’t fix it. Did anyone from Apple ever help you? I just got off the phone with Apple Support, who said the feature is deprecated. She removed the menu, but it was back after I rebooted. If it were deprecated, the software update would remove the menu. Something doesn’t sound right.

Jun 29, 2019 11:02 AM in response to Dav689

I was trying to resolve an issue where a company called Mountain Steals seems to have hijacked Safari suggestions as I type in my email account, redirecting me to their website.


Apple Support wanted me to check Profiles, which was empty. We moved on to check a few other settings, but then he asked me to go back to Profiles, which by that point had disappeared.


He took screenshots along the way, saying he was sending them to engineering staff.


if I learn anything of interest, I’ll update.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone profiles blank page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.