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luka226 Author

Level 1

4 points

Issue with Disabled account in appstore

Hola Apple support

I’ve got an issue with my account - Im not able to update the apps from Appstore-while trying to do this I get the error: “Your account has been disabled in the app store and iTunes”.

I’ve tried to activate account, changed the password but no result- still getting this error.

I’ve tried to update payment method, add new payment method - but the same issue is not allowing to do that.

can you please advice what to do ? Many many thanks in advance

iPhone XS Max, iOS 12

Posted on May 13, 2019 12:09 PM

Top-ranking reply

FoxFifth

Level 10

471,753 points

Posted on May 13, 2019 1:05 PM

Contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Issue with Disabled account in appstore

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