You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Alee_rrubias
Alee_rrubias Author
User level: Level 1
8 points

New gb

I bought the new iphone xs with 64gb and my old iphone was 32gb and for some reason my new gb don’t reflect in my icloud, it keeps saying storage full. I

iPhone XS, 12

Posted on May 13, 2019 4:24 PM

Reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,677 points

Posted on May 13, 2019 4:42 PM

Apple gives you 5GB of iCloud Storage free with each Apple ID. Buying a new device which has larger storage on the device itself doesn't change the amount of iCloud storage that you have.


The following has information that may help: Manage your iCloud storage - Apple Support

and

Buy more iCloud storage - Apple Support

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,677 points

May 13, 2019 4:42 PM in response to Alee_rrubias

Apple gives you 5GB of iCloud Storage free with each Apple ID. Buying a new device which has larger storage on the device itself doesn't change the amount of iCloud storage that you have.


The following has information that may help: Manage your iCloud storage - Apple Support

and

Buy more iCloud storage - Apple Support

Reply

New gb

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up