You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have 256 gigs and when I log on my old iCloud it keep saying it full

I buy a new iPhone and it have 256 gigs and when I log on my old iCloud and it keep saying storage full

Posted on May 11, 2021 8:40 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2021 8:45 AM

When you get a popup message on your iPhone or iPad that the storage is full.


Look closely storage of iPhone and iCloud.


iCloud storage is primarily for keeping a copy of your iPhone data safely on the cloud. If you delete data on iPhone, data on iCloud is gone too.


Turn iCloud features on or off

  1. On your iPhone, iPad or iPod touch, go to Settings > [your name] > iCloud.
  2. Turn iCloud features on or off.


Turn iCloud features on or off - Apple Support


iPhone Storage (Setting > General > iPhone Storage)

  1. Total storage remains the same throughout the life span of the iPhone
  2. Storage can not be enhanced
  3. You may take back up on Mac or PC using iTunes without iCloud


iCloud Storage (Settings > [Tap your name] > iCloud)

  1. By default, every user gets 5GB of free storage space
  2. You can buy more storage based on your requirement of 50, 200GB, 2TB with a monthly subscription
  3. Based on your storage capacity you can back up iPhone or iPad
  4. Space can be shared between your family members for a storage plan beyond 200GB



1 reply
Question marked as Top-ranking reply

May 11, 2021 8:45 AM in response to kerron192

When you get a popup message on your iPhone or iPad that the storage is full.


Look closely storage of iPhone and iCloud.


iCloud storage is primarily for keeping a copy of your iPhone data safely on the cloud. If you delete data on iPhone, data on iCloud is gone too.


Turn iCloud features on or off

  1. On your iPhone, iPad or iPod touch, go to Settings > [your name] > iCloud.
  2. Turn iCloud features on or off.


Turn iCloud features on or off - Apple Support


iPhone Storage (Setting > General > iPhone Storage)

  1. Total storage remains the same throughout the life span of the iPhone
  2. Storage can not be enhanced
  3. You may take back up on Mac or PC using iTunes without iCloud


iCloud Storage (Settings > [Tap your name] > iCloud)

  1. By default, every user gets 5GB of free storage space
  2. You can buy more storage based on your requirement of 50, 200GB, 2TB with a monthly subscription
  3. Based on your storage capacity you can back up iPhone or iPad
  4. Space can be shared between your family members for a storage plan beyond 200GB



I have 256 gigs and when I log on my old iCloud it keep saying it full

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.