You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remote widget not fully working in iOS 12.3

I just updated iPhone to iOS 12.3 and Apple TV to TVOS 12.3. Since the updates, I found the Apple TV Remote widget in Control Centre has lost some functionality. While the trackpad is working fine, none of the other controls, e.g. Menu, Home, Play/Pause are working.

iPhone 8, iOS 12

Posted on May 13, 2019 7:42 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2019 6:05 AM

The issue is resolved after performing the following:

  1. Reboot iPhone
  2. Reboot Apple TV
  3. Delete the iPhone from the Apple TV (Settings/Remotes and Devices/Remote App and Devices)
  4. Hold the iPhone close to the Apple TV to pair it again
  5. Open the Remote widget and select the Apple TV at top of the screen


This is also restored the ability to type in the search screen from the iPhone

1 reply
Question marked as Top-ranking reply

May 14, 2019 6:05 AM in response to CraigMau

The issue is resolved after performing the following:

  1. Reboot iPhone
  2. Reboot Apple TV
  3. Delete the iPhone from the Apple TV (Settings/Remotes and Devices/Remote App and Devices)
  4. Hold the iPhone close to the Apple TV to pair it again
  5. Open the Remote widget and select the Apple TV at top of the screen


This is also restored the ability to type in the search screen from the iPhone

Remote widget not fully working in iOS 12.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.