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Unapproved charge

I was charged from Apple Music $13.99 today, this charge was unauthorized, I would like to get a credit on my MasterCard or refund, thank you.

iPhone 8, iOS 12

Posted on May 14, 2019 2:27 PM

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Question marked as Top-ranking reply

Posted on May 15, 2019 7:08 AM

Does it show on your iTunes account ? If it does, and if you claim you never tried/subscribed to Apple Music, contact Support and see what they say (obviously nobody on here can refund anything, you know that we are just fellow users) :  http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

May 15, 2019 7:08 AM in response to reinaldo906

Does it show on your iTunes account ? If it does, and if you claim you never tried/subscribed to Apple Music, contact Support and see what they say (obviously nobody on here can refund anything, you know that we are just fellow users) :  http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Unapproved charge

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