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Unauthorized transaction on my credit card from Apple Music

We have not signed up for the paid apple music membership but I have just noticed that Apple has charged 4 different amount without my consent. I would request you to please refund the amount.


Thanks

Shilpa

Posted on Aug 19, 2019 7:08 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2019 5:11 AM

While the statement may say iTunes, that doesn’t mean it is for music, or the Apple Music subscription. It can be for other purchases or subscriptions.

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


See your purchase history in the App Store or iTunes Store - Apple Support

All items that are billed to your Apple ID account, will be specified in the purchase history, including subscription fees. Please verify that.


View, change, or cancel your subscriptions - Apple Support

All subscription that are tied to your Apple ID account will be specified in subscriptions overview. If Apple Music is not listed there, then there is no paid Apple Music membership registered for your Apple ID account. Please verify that.

2 replies
Question marked as Top-ranking reply

Aug 20, 2019 5:11 AM in response to shilpal

While the statement may say iTunes, that doesn’t mean it is for music, or the Apple Music subscription. It can be for other purchases or subscriptions.

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


See your purchase history in the App Store or iTunes Store - Apple Support

All items that are billed to your Apple ID account, will be specified in the purchase history, including subscription fees. Please verify that.


View, change, or cancel your subscriptions - Apple Support

All subscription that are tied to your Apple ID account will be specified in subscriptions overview. If Apple Music is not listed there, then there is no paid Apple Music membership registered for your Apple ID account. Please verify that.

Unauthorized transaction on my credit card from Apple Music

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