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Level 1

4 points

phone stuck cannot turn off

Ending 2 Facetime calls at the same time and now phone is stuck and will not respond. I cannot get into settings and all the regular ways of turning it off do not work.

iPhone XS Max, iOS 12

Posted on May 15, 2019 12:53 AM

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ckuan

Level 10

120,692 points

Posted on May 15, 2019 12:57 AM

Force restart here: Restart your iPhone, iPad, or iPod touch - Apple Support

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phone stuck cannot turn off

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