In my car, iphone xs max keeps dropping and reconnecting bluetooth. This is in a VW 2015 model. i have deleted the phone from my cars bluetooth pairing and also forgot device in my phone. also reset network settings in iphone. still dropping. anyone else having issues and have a remedy ?
iPhone XS Max
Hi, robdog289,
I had connectivity issues with a phone well before I ever did with my car. Spent hours on the phone with the carrier, learning. So, now, when it happens in my car, I recognize what’s happening. My issues had to do with strength of signal for the phone carrier I was using... In that first instance, I did decide to change phones...
In my area, cellphone service was offered by AT&T and another (escapes my mind at the moment). With those problems I learned different carriers had different strength of signals for different areas. Even in the city, there were void spots with poor tower coverage.
Which brings to question, as with mine, do you find you lose connectivity only in certain areas? If so, you might want to call your cell-phone carrier to learn what their coverage area entails. It could be another carrier in your area has better coverage for your needs.
With my ‘14 VW, I enjoy using Bluetooth. However, again, I do notice, when it constantly goes on and off, on and off, it’s simply tower coverage problems I’m experiencing.
I could have chosen to go with a different network — which with my, newer, non-smart phone would have involved a different (inexpensive) phone. However, I’m satisfied, mostly, with my existing phone. So, I merely wait with some calls to drive into be better service area before my call can go thru.
Hope this helps!
It is a bluetooth issue. It has nothing to do with cell phone signal strength. The bluetooth connection is actually disconnecting and reconnecting itself. I can see it happening on the car's screen. my old iphone 6 never had an issue. i now have an iphone xs max and it drops bluetooth constantly (in my car only). all my other bluetooth devices are fine with the phone.
Hi robdog289,
Thanks for reaching out in Apple Support Communities. I understand that you're having trouble with the Bluetooth connection in your car when using your iPhone XS Max. I know it's important to keep a consistent connection; I'd like to help. You've taken some great troubleshooting steps so far; I'd recommend that you use the steps below, including contacting Apple if necessary:
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If your iPhone, iPad, or iPod doesn't connect to or work in your car
Best Regards.
I've never had any such problem in multiple vehicles from Fiat, Mazda, Hyundai, Kia, Ford, or Honda.
I suggest you take the issue up with VW.
Bluetooth keeps dropping and reconnecting in my car
