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Level 1

4 points

Activation lock on old iPad

I have an old iPad and I need to access it but the Apple ID I used when I set it up no longer exists ie. the email address doesn't exist. Is there any way I can unlock it please?

iPad

Posted on May 15, 2019 1:05 PM

Best reply

Michael Black

Level 10

80,310 points

Posted on May 15, 2019 1:47 PM

It doesn’t matter if the email is active or not. Once setup, the email address still serves as the userID part of your AppleID. So that AppleID will still work if you know the password.

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Activation lock on old iPad

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