My backup have just Status.plist cant be restored by iTunes pls help

Hi, I have problem with my backup. Have around 23GB, all my data :-(. I take this video, on that is (first folder) with all blank folders, down is "Status.plist" and "snapshot", there are some folders but I dont know why I cant do my backup by iTunes, bcs iTunes cant see this backup. Can U help me pls how recover my all data (photos , contacts etc)? Have not iCloud backup. Thank You

Video of my folder here 

https://www.youtube.com/watch?v=G7Q71IbN0BM

iPhone XS

Posted on May 16, 2019 5:57 AM

Reply
3 replies

May 16, 2019 6:24 AM in response to Paulkoty

Find iOS backups in Windows 7, 8, or 10

To find a list of your backups, go to \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

You can also use these steps:

  1. Find the Search bar:
    • In Windows 7, click Start. 
    • In Windows 8, click the magnifying glass in the upper-right corner.
    • In Windows 10, click the Search bar next to the Start button.
  1. In the Search bar, enter %appdata% or %USERPROFILE% (if you downloaded iTunes from the Microsoft Store).
  2. Press Return.
  3. Double-click these folders: "Apple" or "Apple Computer" > MobileSync > Backup. 


Locate backups of your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT204215

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My backup have just Status.plist cant be restored by iTunes pls help

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