Newsroom Update
Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >
Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >
We have registered new company in business.apple.com
When I try to add new iPhone serial number, I get "INVALID_INPUT" result.
Do you know why it may happen?
Telephone is new, not unboxed yet.
Please do not direct me to general telephone support, because they answered that they dont know how they may help.
iPhone XR
You can manage it with an MDM, but you can't add it to what was previously DEP, allowing you to supervise it.
Where did you buy the phone to begin with? If you purchased it directly from Apple through your business account, you should be able to add it. If you purchased it through your carrier or another retailer, you may not be able to.
Contact your Apple business rep.
You can manage it with an MDM, but you can't add it to what was previously DEP, allowing you to supervise it.
Where did you buy the phone to begin with? If you purchased it directly from Apple through your business account, you should be able to add it. If you purchased it through your carrier or another retailer, you may not be able to.
Contact your Apple business rep.
If you purchased it on contract from a carrier, you can not add it to business manager as a supervised device as you don't technically own it yet.
It is strange - I buy iPhone, and I cannot manage it with MDM.
What to do, to technically own it?
OK, thank you for the answer.
INVALID_INPUT when adding serial number to registered devices list.
