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excessive background noise in all video and audio recording iphone

Hi,

Whenever I record any video or audio on my iPhone X, there is an excessive amount of background static noise that is very noticeable on all of them.

Im sure this is a manufacturing issue/fault with the phone. Can someone shed some light on this? Should I take it in to Apple?


Posted on May 17, 2019 6:25 AM

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Question marked as Best reply

Posted on May 17, 2019 8:28 AM

Hello,


You might try this:


Go to Settings > General > Accessibility > Phone Noise Cancellation. Is it on? If not, turn it on and try again.


Also see:


Get help with the microphones on your iPhone, iPad, and iPod touch


Good luck.

2 replies

May 17, 2019 2:54 PM in response to MrBill3

Thank you for the response.


I tried the first possibility you suggested and it was already turned on.


The second suggestion I had already tried and tested a few times when I was first looking for possible fixes.


Both unfortunately have not resolved my issue. The testing on the mic checks I did interestingly gave a similar result on all the tests, a lot of background static.

i just don’t want to assume that’s normal, considering my previous iPhone never seemed to have this issue.

excessive background noise in all video and audio recording iphone

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