Boot Camp: Windows support software could not be saved

Question

Level 1

8 points

Boot Camp: Windows support software could not be saved

I have recently attempted to use Boot Camp to partition my 2015 Macbook Pro and install Windows 10. However, I keep coming across this error whereby the "Windows support software could not be saved to the selected drive" due to having "not enough space on the disk" I have searched for solutions and attempted some of them including turning off automatic backup on Time Machine and disabling "Optimise Mac Storage" on iCloud Drive.

I have set aside 80GB for the Windows partition (more than the required 60GB). I hope someone might be able to help me with this problem.

MacBook Pro 13", macOS 10.14

Posted on May 17, 2019 1:51 PM

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Answer 1

Loner T

Level 9

59,526 points

May 20, 2019 5:26 AM in response to princewp

princewp wrote:

** Checking the fsroot tree.

error: btn: invalid btn_btree.bt_key_count (expected 5098916, actual 5098976)

Fix btree: bt_key_count (5098976)? NO

fsroot tree is invalid.

** The volume /dev/rdisk1 could not be verified completely.

Start up your Mac in single-user mode or verbose mode - Apple Support and run

fsck_apfs -s -o -y /dev/rdisk1

If you get any errors, see the footnote under step 6. You may need to use Command+S to enter into Single-User Mode.

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Answer 2

Loner T

Level 9

59,526 points

May 18, 2019 6:24 AM in response to princewp

Click on Applications -> Utilities -> Terminal, copy the following line

sudo fsck_apfs -n -l /dev/rdisk1

and paste it in the Terminal window and press return. You will be prompted for your password. Select the output and post it as a reply to this discussion. You can also the Text icon at the bottom of your Reply box to paste the output.

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Answer 3

princewp Author

Level 1

8 points

May 20, 2019 5:14 AM in response to Loner T

dev_init:607: Using /private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/fsck_apfs.15021.1/apfs and /private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/fsck_apfs.15021.1/nx for device-io.

** Checking the container superblock.

** Checking the EFI jumpstart record.

** Checking the space manager.

** Checking the space manager free queue trees.

** Checking the object map.

** Checking volume.

** Checking the APFS volume superblock.

** The volume Macintosh HD was formatted by hfs_convert (748.1.46) and last modified by apfs_kext (945.250.134).

** Checking the object map.

** Checking the snapshot metadata tree.

** Checking the snapshot metadata.

** Checking the extent ref tree.