KobyDuane Author

Level 1

4 points

Payment option.

I recently got a new iPhone and upon setting up a new payment method it will not let me change it. I have a new debit card and changed it online but it still will not let me change it on the phone. I do not remember my security code to my old debit card.

iPhone 8 Plus, iOS 12

Posted on May 17, 2019 2:32 PM

Reply

Similar questions

I want to add a new payment method with a new debit card but it won’t allow me to because there is my old card on there but I don’t have that card anymore to put the security code on there what should I do? I wanted to add a new payment method but my old one is on there and I don’t remember the numbers and security code on the card because I don’t have that card any more what can I do?
1041 3
Update payment information Unable to update or remove current default credit/debit card on iPhone. App will not accept new credit card as default or update/change card number, expiration date or security code.
169 1
Can't change payment method due to old card info I am not able to change my payment method because apple needs me to verify my security code on my old debit card. I don't have that debit card anymore. Does anyone have any suggestions?
385 1

1 reply

Community Specialist

May 18, 2019 11:37 AM in response to KobyDuane

Hi KobyDuane,

It sounds like you're having trouble changing your payment information, and I want to help.

Check out the steps for adjusting your payment method here:

Change, add, or remove Apple ID payment methods - Apple Support

If you're still having trouble with adjusting your payment method, please contact Apple Support for further assistance with billing and buying here:

Contact - Official Apple Support

Good luck!

Thanks for using the Apple Support Communities.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment option.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up