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User profile for user: CeaseArdor
CeaseArdor Author
User level: Level 1
4 points

Safari freezes after launch showing a pop that vanishes immediately

A popup appears when i launch Safari and disappears before i can click on it. After that, if i click anywhere on Safari it just makes a beep sound. The popup is about importing history and bookmark from Chrome. Options under safari are greyed out including Quit Safari, Preferences, Clear history, etc.


I have tried some troubleshooting like clearing cache by deleting the file and the options mentioned here https://support.apple.com/en-us/HT203353


Regards

MacBook

Posted on May 17, 2019 9:08 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,579 points

May 31, 2019 8:38 AM in response to CeaseArdor

You are welcome. Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



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Safari freezes after launch showing a pop that vanishes immediately

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