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I can not reset my security question

I have never used sense long time my apple id so i forgot my security questions now there no option for resetting security question.

Posted on May 18, 2019 3:48 AM

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Question marked as Top-ranking reply

Posted on May 18, 2019 5:11 AM

If the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will help. There have been posts that state Apple ID Support will no longer help reset security questions.


Apple ID - If you forgot the answers to your Apple ID security questions


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Top-ranking reply

May 18, 2019 5:11 AM in response to BilalPerouz

If the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will help. There have been posts that state Apple ID Support will no longer help reset security questions.


Apple ID - If you forgot the answers to your Apple ID security questions


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



I can not reset my security question

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