Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi greyed out

I am having issues with my wifi button. It is greyed out and I have tried resetting it and turning it off and on but I still cannot connect. Help please?

iPad 2, iOS 9

Posted on May 18, 2019 9:41 AM

Reply
Question marked as Best reply

Posted on May 18, 2019 12:14 PM

This could mean the Wi-fi isn't working anymore (and would need repair)


Last thing you could try is a backup* and restore


*be sure to use iTunes on a computer to create your backup - if you try to use iCloud, you may find that you can't due to the Wi-fi issue.


Best of luck dude


1 reply

wifi greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.