Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi greyed out

i have no wifi because the button is greyed out

iPhone 7, iOS 15

Posted on Sep 15, 2023 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2023 2:43 PM

If the Bluetooth button is also greyed out in the Settings app your phone’s hardware has failed; specifically the radio chip that provides both Wi-Fi and Bluetooth. If it is only Wi-Fi you can try to reset network settings:


Open Settings

  • Tap General
  • Tap Transfer or Reset Phone
  • Tap  Reset
  • Tap Reset Network Settings


This will erase all Wi-Fi passwords, but will not result in any other data loss.


If this does not resolve the problem it is still hardware, and whether it is worth the cost of a repair vs getting an ew phone is a judgement call.

4 replies
Question marked as Top-ranking reply

Sep 15, 2023 2:43 PM in response to LorronB1711

If the Bluetooth button is also greyed out in the Settings app your phone’s hardware has failed; specifically the radio chip that provides both Wi-Fi and Bluetooth. If it is only Wi-Fi you can try to reset network settings:


Open Settings

  • Tap General
  • Tap Transfer or Reset Phone
  • Tap  Reset
  • Tap Reset Network Settings


This will erase all Wi-Fi passwords, but will not result in any other data loss.


If this does not resolve the problem it is still hardware, and whether it is worth the cost of a repair vs getting an ew phone is a judgement call.

wifi greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.