iPhone xr calls go in and out can

dora908 wrote:

Just got the iphone xr and can't hear to well on any calls and they can't hear me as well. Voice goes in and out.

User troubleshooting:

Follow the 3R's- if a restart does not solve your problem proceed

1. restart, ie power off/on,

2. reset http://support.apple.com/kb/HT1430

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

If no resolve take it for a hardware issue— see either your carrier or Apple store

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

outside USA

https://locate.apple.com/country

You can also try a factory reset.

Do a backup and try a factory reset.

Restore to Factory setting

You are entitled to 90 days of telephone support from Apple. Try contacting them.

Apple Support Contact

Work through the screens to get an email or chat option.

Apple Support by e-mail or chat